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We're committed to providing you with superior service. Please use the appropriate telephone number to speak with a Phoenix representative. A directory of Phoenix addresses is also available online.

Customer Care

Life Insurance

Term and Whole Life   1-800-628-1936
Variable and Universal Life   1-800-541-0171
Claims   1-800-814-3692


Contract Service   1-800-541-0171

Phoenix Concierge Accounts (Preferred Client Accounts)


CNA Variable Life and Annuity

» Customer Website   1-800-827-2621
General Business Information

Financial Professionals

Life Insurance and Annuities    

Investor Relations


Shareholder Services

» More information    

Corporate directory by name




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©2001-2016 The Phoenix Companies, Inc.

Insurance and annuities issued by Phoenix Life Insurance Company (PLIC) (East Greenbush, NY), PHL Variable Insurance Company (PHLVIC) (Hartford, CT) and Phoenix Life and Annuity Company (PLAC) (Hartford, CT). PHLVIC is not authorized to conduct business in NY and ME. PLAC is not authorized to conduct business in CA, GA, MA, ME, MN, NH, and NY and not authorized to conduct variable universal life insurance business in ID and LA. The insurers referenced are separate entities and each is responsible only for its own financial condition and contractual obligations.

Securities distributed by 1851 Securities, Inc. (Hartford, CT), member FINRA.

Members of The Phoenix Companies, Inc.

Not all products and services described here are available in all states of the USA.