Contact Us

We're committed to providing you with superior service. Please use the appropriate telephone number to speak with a Phoenix representative.

Customer Service

Our Customer Contact Center is available Monday - Friday 8:30 am - 6:00 pm eastern

Customer Contact Center

  1-800-541-0171 Option 1

Life Insurance and Annuities

Annuity New Business   1-800-417-4769, Option 2, then Option 1
Life New Business   1-800-417-4769, Option 2, then Option 1
New Business and Service Fax   1-816-221-9674
Claims   1-800-814-3692

Sales Support
Life Insurance and Annuity Sales Desk   1-888-794-4447, Option 1
Licensing and Commissions   1-800-417-4769, Option 3

General Business Information
Investor Relations   1-860-403-7100
Shareholder Services   1-800-490-4258
Corporate Directory (by name)   1-860-403-5000

Mailing Addresses

Phoenix Variable Products Mail Operations
P.O. Box 8027
Boston, MA 02266-8027
1-800-541-0171

Overnight Address

Phoenix Variable Products Mail Operations
30 Dan Road